Your order will be handled by partner company Sunbase Promotional Consultancy. All payments will be taken by Sunbase, who will then order the products, arrange personalisation with your logo and organise delivery to the specified address by the specified time. We work with Sunbase to make every possible effort in sourcing promotional products of the highest quality and that offers the best value for money.
Origination
All prices for origination are for one colour print in one position or engraved in one position. Basic
personalisation in one position is the basis of all orders. We redraw to one colour if needs be for
free, but additional origination costs will be billable if you require a multi-colour logo print run
and ask for more than one origination. All decisions of this nature are only ever taken after customer
advice.
Shipping & Returns
The following terms and conditions are governed by English law and are subject to the jurisdiction of
the English courts, including the Sales of Goods act 1979, the UK Distance Selling Regulations 2000
and Consumer Credit Act 1974. By buying from My Branded Merchandise you agree to be bound by
these terms.
Complaints
In the event of any complaint you must notify us as soon as possible otherwise we will not be
responsible for the complaint. Manufacturers' warrantees take precedence: they will be held liable for
any aspect of manufacturer poor quality control, mechanical failing or poor assembly.
Privacy Policy
The information that you provide us with will be stored on a computer. We may send you information
about new offers which we feel may be of interest to you but we will never sell your email address to
any third party. We respect your right to privacy and if you do not wish to receive these then please
email us at
info@mybrandedmerchandise.co.uk.
Terms & Conditions
General
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The Sellers do business upon and subject to these general conditions which will be deemed to be
incorporated into all contracts between Seller and the Purchasers to the exclusion of any other
terms and conditions of the Purchasers.
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A quotation shall only constitute an invitation to treat. All orders are subject to acceptance by
the Seller, the Purchasers acceptance of delivery of said acknowledgement of orders shall be
deemed to include acceptance of these general conditions.
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Telephone orders must be confirmed in writing by letter or fax. No responsibility will be
accepted if this not done.
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All order acknowledgements must be confirmed in writing by letter or fax. No responsibility will
be accepted is this not done.
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The Seller cannot guarantee that the goods will be exactly the same as previously supplied.
Samples are available on request to check for size, material etc.
Waiver
Failure by the Seller at any time to enforce any of the provisions of these general conditions shall not
be construed as waiver by the Sellers of such provisions or in any way effect the validity of these
general conditions.
Prices
All Prices shall be as the Sellers price list current at the date of this despatch and all prices are
exclusive of VAT. All prices are subject to increases without notice owing to circumstances beyond the
Sellers control.
Origination
All blocks, dies, screens and any other form of origination required for personalising will incur
additional costs.
Artwork
All Artwork supplied must be Process Ready. Any artwork including reductions, enlargements and touching
up will be chargeable. Minimum artwork charge £15.00.
Quantities
Printed goods may be subject to 10% over or under run and will be charged pro rata.
Liability
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The purchasers shall be responsible for the goods being suitable in every way for the purpose for
which they are intended to use them and no warranty, condition or representation is given by the
Sellers as to the fitness of any goods for any particular purpose.
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Whilst every effort will be made to deliver on time, time for delivery is not of the essence and
there is no liability for delays occasioned by circumstances beyond the Sellers control.
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Any liability of the Sellers to the Purchasers shall be limited in total to the price of the
goods.
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In the event of incorrect or faulty goods supplied, credit will only be given if the entire
consignment is returned.
Carriage
All prices are exclusive of postage, carriage and packing. Charges for these items are available on
request. Due to the difficulty in tracing lost parcels orders cannot be despatched by post.
Samples
Samples can be sent on approval and charged for unless returned in good condition within 14 days.
Transfer of Ownership
All goods remain the property of Sunbase Promotional Consultancy until payment is made in full. We reserve
the right to reclaim the goods if payment is not received.
Claims & Acceptance
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The Purchasers shall inspect all goods immediately upon delivery and shall within seven days from
delivery notify the Sellers of any matter or thing by reason of which they may allege that the
goods are not in accordance with the contract. If the Purchasers volume in all respects in
accordance with the contract and that the Purchasers have accepted them, the Purchasers shall
have no right to reject the goods, but shall be bound to pay for the same accordingly.
- Non delivery by any carrier must be notified to the Sellers in writing within six days.
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Goods are only returnable with our express agreement. Goods will not be accepted back without
prior arrangement.
Cancellations
All cancellations to be notified in writing. Charges will be made for all work done or materials bought.
Printing
Unless otherwise specified, printing colour, size and position will be at our discretion even on repeat
orders. Where Pantone colour matches are requested, a 100% match cannot be guaranteed. We reserve the
right to use your logo or advertisement in our brochures unless otherwise instructed in writing.
Repeat Orders
The onus is on the Customer to ensure the Seller has all the correct details from previous orders.
Product Specifications
We reserve the right to alter design, material and product specification of any product without notice.
